Privacy policy
SIVoKI mobile is committed to the individual’s right to privacy. This Privacy Statement applies to all Affiliates, Websites and Services owned and operated by SIVoKI and describes our privacy practices for how we collect, use, share and process information relating to individuals (“Personal Data”), and how you can learn about your rights and choices regarding our processing of your Personal Data.
Users information
When expressing an interest in obtaining service, we may require you to provide the following personal information such as: first name, middle name, last name, region, state, city, institute name, email address, phone number.
As you navigate our platform, we may collect information, information collected includes standard information from your web browser such as your Internet Protocol (IP) address, browser type, operating system, device id.
All the information collected are transmitted over modern cryptography (for example, over HTTPS).
We do not sell or transfer your personal information to third parties.
We use the information collected from our platform to perform the services requested. For example, we may use this information to:
We do not share User personal Data to third parties.
If you would like to update or change your password, you may click on the “Forgot your password?” link on the login page. After you provide your email, you can generate a new password. The email will contain a link where you can change your password.
Users data
Users may electronically submit data or information for hosting and processing Purposes. We will not review, share, distribute, or reference any such Users Data. We may access Users Data only for the Purpose of providing the Services, preventing or addressing Service or technical problems, at a Customer’s request in connection with Customer support matters.
We do not share Users data with third parties.
Data Retention:
We only retain Users data to provide the service, and when the subscription period is over we remove the users data.
Infrastructure Security
All the information collected are transmitted over modern cryptography (for example, over HTTPS).
We store users login password in encrypted format.
We use Amazon Web Services (AWS) as its primary cloud infrastructure provider to meet users' growing needs.
AWS also provides additional privacy and shield certificates.
Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to
Email: sivokimobile@gmail.com
Ph: +62 813 831 48181